Ways to Upskill Long-Term Employees

Online Marketer

Employee upskilling is essential for a company to maintain its competitiveness. Upskilling is critical to keeping up with the times and keeping employees engaged with the company.

Employers should provide the right resources and support to help employees upskill in their job. In addition, employers must offer the best conditions for learning and growth. This includes ensuring that employees have access to the necessary tools and resources. The final goal is to help your employees grow, not just stay stagnant.

In this article, we’ll explain;

  • How to upskill long-term employees
  • Upskilling in response to COVID-19
  • Evaluating the effectiveness of the program

How to upskill long-term employees

Providing employees with an opportunity to expand their knowledge and skills can be a powerful way to enhance the workplace. It can be as simple as offering a variety of training options that can be easily implemented within an organization.

Career development

With the rapid growth of technology and advancements in automation, some jobs are becoming obsolete. However, upskilling employees is one way to keep them relevant and profitable.

If you are interested in retaining and attracting top talent, consider career development as a way to upskill your workforce. According to research, employee upskilling boosts employee retention and draws in fresh talent.

There are many ways to upskill an employee, from training courses to online courses, books, workshops, and more. The right career development program can help your employees develop new skills and expand their horizons.


One way to upskill employees is through mentoring. Mentoring has been a proven approach for decades and is a great way to share the wisdom of a more senior employee with a less senior employee.

This involves an experienced employee sharing their knowledge with a less experienced one. This allows an older employee to demonstrate their expertise in a new role, while a young worker is able to demonstrate their natural facility with communication methods.

Recently, reverse mentoring has become popular, where a younger employee helps a more senior employee upskill.

There are different types of mentorship programs that companies can implement to support their employees’ learning needs. Some mentorship programs are formal while others take place informally or through social media channels like Twitter or LinkedIn groups.

Hire Freelance Specialists

When you are trying to upskill your employees, it is important to make use of freelancers for the task. Freelance specialists can be hired by companies to provide skills that are in demand or lacking within the company. These professionals can help with a wide range of digital and technical skills, including app development, programming, etc. 

There are many benefits of hiring freelance specialists instead of upskilling employees within your company. For example, freelancers have more flexibility in their work schedules and can work remotely from anywhere in the world which saves companies time and money on travel expenses.

Hiring freelancers can make the entire process more affordable while still creating a valuable upskilling opportunity for your staff. Using freelancers for the task can also free up your time for other important tasks, such as creating an effective L&D strategy.

Peer coaching

Having a peer coaching program is a great way to upskill employees. Whether it is as part of a new hire buddy program or a formal training program, this process can help employees gain more knowledge in their field. It’s also a good way to help employees learn to work with other employees in an open environment.

Peer coaching is a great way to promote innovation and problem-solving. By letting employees share ideas and learn from each other, it encourages teams to brainstorm, create processes to identify misalignments, and build consensus.

Having a good peer coaching program can help employees grow, learn, and increase productivity. It can also be used to support new managers transitioning to their new roles. The practice is also useful for remote employees.

Peer coaching can help employees learn to better understand their strengths and weaknesses. It’s a great way to help staff members overcome their fears of starting something new. It also helps teams build camaraderie, develop a positive culture, and overcome geographic disconnection within hybrid teams.

Peer coaching can be an effective tool for both large and small organizations. It’s a great way to help employees tap into their full potential and build a strong, resilient team.

Utilize case studies and real-world simulations

Using real-life simulations and case studies to upskill employees can be beneficial for both your business and your employees. 

Simulations are a great way to train employees on new skills or introduce new tools and technologies. You can also use simulations to help your team collaborate more effectively. A simulation helps employees make crucial decisions on the spot, without putting them in a dangerous situation.

A simulation can also be a useful tool to help your team better understand their customers. When you simulate a sales call with your customers, you can practice the correct responses in a safe environment.

Interactive simulations are a great way to improve the retention of course materials. They can also help employees learn a new skill or solve a tricky problem in the real world.

In addition, interactive simulations can also be used to provide real-time feedback to employees. This helps them identify weaknesses and capitalize on their strengths.

Using an interactive simulation can save money, reduce training time, and provide employees with a more hands-on experience. The best part about a simulation is that it provides learners with the benefits of hands-on experience without the risks. The benefits of upskilling also help your organization remain competitive in a rapidly changing world. 

Cross-departmental training

Whether you’re looking to upskill your employees, promote them to a new role, or just improve their performance, cross-departmental training is one of the best ways to do it. It’s a great way to improve teamwork, reduce turnover, and increase productivity. 

Cross-departmental training is also a great way to increase employee engagement. It exposes employees to new co-workers and new customers. They’re also more likely to be interested in learning new skills. It can also give them a better sense of how their various roles fit into the overall company.

However, before you start cross-training, make sure you do your research. There are a few pitfalls to avoid.

One of the most common disadvantages of cross-training is the perception that it’s not valuable. It’s important to show that you value the abilities of your employees. It’s also important to balance their workloads. A too-heavy load can lead to burnout and stress.

Another common disadvantage is the inability to implement a cross-training program. In order to properly implement a cross-training program, you need to determine the needs of your company. The plan should include the duration of the training, the type of training, and continuous improvement considerations. You should also include managers and supervisors in the cross-training program.


A new approach to employee upskilling is to consider micro-learning. Micro-learning is a new form of workplace training that uses bite-sized multimedia training content. Micro-learning courses provide workers with short, on-the-job tutorials that can bridge gaps in technical knowledge.

It’s a form of learning that uses short videos, quizzes, and other interactive forms of media to deliver quick, targeted, and relevant information. The courses are designed so that the employee is able to take the correct steps without being overwhelmed by massive amounts of information. Allowing employees to learn on their own and at their own pace.

Micro-learning can help your employees learn new skills and understand new technology, all while maximizing their learning time. You can create modules that allow employees to discuss the content, comment on it, and even alert managers to knowledge gaps. You can even use the micro-learning method to train new employees on your company’s new GDPR compliance procedures.

While micro-learning may be the right choice for upskilling employees, you should still be careful when choosing content. Make sure your material is relevant and doesn’t clutter up your employees’ inboxes.

Investing in future talent

As the number of employees leaving the workforce rises, it is critical for Human Resource professionals to invest in future talent and upskill current employees. This approach ensures that employees have the skills and experience needed to succeed in their jobs, and it shows employers that they appreciate their existing talent. This type of training and development helps an organization reach its growth potential.

Employee development programs create loyal employees and strengthen the internal talent pipeline. By investing in long-term employees, companies can ensure that they have a clear path to advancement, and they will be more productive, and likely to remain in the company for a longer period of time. 

Additionally, investing in employee development programs helps organizations develop future leaders and managers.

Upskilling in response to COVID-19

During the last COVID, many companies were forced to revamp their workforces. New roles were created, some of which have gone the way of the dodo, while others have fallen by the wayside. Some employees have even had to adapt to new technologies. Also, many workers lost their jobs.

Reskilling is a critical component of a talent strategy, especially during the COVID period. Employees who have reskilled themselves are likely to be more productive and better equipped to handle new roles. 

The most important part of the reskilling process is to ensure that the training is relevant to the job at hand. Having a plan in place can save businesses from the embarrassment of hiring an unqualified newcomer. For example, many retail stores have adapted to new roles. 

Similarly, business leaders should make the effort to identify relevant skills within their teams. Investing in training can save businesses from a rocky COVID, and allow them to focus on the more important tasks. Investing in the proper training can help prevent the dreaded “unemployment” and give employers the peace of mind to focus on their core competencies. 

Evaluating the effectiveness of the program

Upskilling an employee’s skills is a key aspect of career development. A good upskilling program should incorporate pre and post-assessments as a means of measuring skill level and ensuring that learning paths are individualized. 

In addition, a program should include periodic measurements after certain milestones. This allows for the continuous progression of employees through the skilling journey. Traditional metrics of content consumption and utilization are not helpful in measuring the impact of upskilling programs because they are outcome-oriented and not aligned with business results.

The effectiveness of an upskilling program can be evaluated through key performance indicators (KPIs). These KPIs help you compare upskilled employees with non-upskilled employees. A survey can also measure the satisfaction of upskilled employees.


Upskilling employees can increase morale, boost productivity, and save on recruitment costs. Additionally, it creates a more flexible, adaptable, and agile workforce. As a bonus, it also helps improve the company’s reputation and improves employee satisfaction. 

In the current economy, companies must prioritize upskilling their current personnel to ensure that they remain engaged in their work. Companies can also boost productivity and lower turnover rates by upskilling their staff.

Shalini Laxmish

One of the prime contributors for BetterPlace, Expertise in HRMS and Staffing, Content Strategist by Profession. A Music Lover & Traveller by Choice.