Order management in today’s fast-paced, omnichannel business world is not a piece of cake. It requires your full attention, an eye for precision, and a proactive approach.
And checking all of these boxes solely through human effort, without making any mistakes, is virtually impossible. That is why companies are now turning to order management software to make things easier.
Order management software or OMS software is a system that manages the entire life cycle of your business orders, from order initiation to fulfillment. The instant an order is placed, the program begins to track it and all of the associated information.
That not only ensures orders are filled on time, but also encourages effective coordination between disparate teams, including sales, logistics, and customer service.
In addition, OMS software also helps you keep your inventory up to date by notifying you of stock levels in real time. It also automates many of those time-consuming and redundant administrative processes, giving your team more time for complex tasks.
1. Shiny Pearl
Whether you’re a wholesaler or retailer, Brightpearl’s order management solutions can streamline your ordering for you. To avoid losing any business possibilities, the program centrally archives all of your orders, whether online and offline.
This multi-channel OMS serves a variety of businesses, including apparel, consumer goods, footwear, and DIY supplies. The system simplifies the entire process by automating order processing and fulfillment. It also removes clutter from billing and shipping workflows. The best part is that the software offers integrated accounting for hassle-free financial reporting.
- Omnichannel order management
- Automated order processing and fulfillment
- eCommerce integrations
- Real-time omnichannel inventory synchronization
- Integrated POS (Point of Sale)
- Customizable workflows
- Third-party integrations for eCommerce, accounting, shipping, logistics, and more
- Customizable terms for wholesale consumers
- Flexible workflow for returns
- Reporting tools and business intelligence
- It helps decrease order processing and delivery time, thus elevating the consumer experience.
- Eliminate the complexities of managing multiple orders at the same time.
- It offers centralized storage of order information, allowing you to find what you need in seconds.
- It promotes data-driven decision-making through its precise performance insights.
If you have been looking for good retail order management software, then Veeqo OMS is worth your attention. It was created after taking into account the unique order management needs of shops.
The solution allows you to easily handle all of your orders from various sales channels on a single platform. That allows you to stay on top of every order that comes in. At the same time, it helps you avoid overselling or inadequate inventory levels. In addition, the system also allows you to manage all refunds and return claims from one place across your finance, customer service, and warehouse teams.
- Multi-channel order processing
- Inventory management and wholesale orders
- Functionality to synchronize inventory in more than 17 diverse sales channels
- Mass printing of shipping labels
- Creation of customizable invoices
- The scan function to obtain information about any order
- Instant and insightful sales reports
- The Veeqo scanner for precision order picking
- Physical store connection
- Warehouse management
- Optimized accounting tasks
- Anytime, anywhere access through your cloud solution
- Systematizes the entire order management procedure for all channels.
- Helps you save time through automated processes.
- It provides a quick scan and search option to get details of any record, at any time.
- Its detailed reports improve your business decisions.
- Simplifies account management.
3. Zoho Inventory
Online order management tool Zoho Inventory aids in more efficient handling of both buy and sales orders. Ideal for businesses of all sizes and statues, this Zoho product can be customized to meet your various business requirements.
From simplifying your shipping and packaging to making it easy to collect payments online, it includes much more than just automating your multi-channel orders. The software tracks the expiration date and lot number of your products to ensure that your customers only get fresh products.
Its advanced inventory control system also notifies you to replenish your stock on time. And what is more? Offers streamlined warehouse management and accurate inventory reporting.
- Item Management – tracking products, managing numerous warehouses, grouping, and bundling items, and more.
- Customer Lifecycle – Control the sales orders, billing, packing, and shipping processes.
- Vendor Relations – Create vendor price lists, billing solutions, purchase orders, drop shipping, and back orders
- Integrations – integrate with other solutions, including CRM and accounting
- Automation – Scan barcodes for autofill details, custom features, and emails
- Smart features – generate SKUs, perform analysis and reports, reorder points
- Allows complete control over your inventory.
- Centralize disparate orders across different platforms, providing quick and easy access to information.
- Simplify billing and accounting processes.
- It’s also available as a mobile app, providing real-time updates so you don’t miss out on the status of your orders.
4. Hive of Orders
With Order hive’s multi-channel order management solutions for businesses, you can focus on increasing the number of orders instead of fulfilling them. OMS combines all of your orders-both online and offline-into a single, well-organized dashboard, allowing you to complete each one promptly.
More than a normal order processing system, it offers a global view of your daily operations. Whether it’s bulk actions on your orders, shipping, custom workflows, or invoice templates, the solution has it all.
The best part is that the system can handle unlimited orders in unlimited channels for smooth business operations.
- Integration of multiple sales channels
- Warehouse Priority Configuration for Order Fulfillment
- inventory FIFO method
- Customizable overviews
- Custom ID Tags
- Standard and customizable invoice templates
- More than 300 couriers for shipments
- Mass order actions, such as confirmation, cancellation, imports, and exports
- Repeat Order Cloning
- Order status in real-time
- Multi-Currency Conversion
- Customer detail management with full order history
- Eliminate inefficiencies derived from human negligence or errors with your process automation.
- It saves you time and administrative costs through its centralized interface and third-party integrations.
- Helps you stay informed with real-time order status and fast synchronization.
- Improve coordination among your team members with greater transparency and ease of communication.
5. IBM Sterling Order Management
The intelligent platform of the IBM Sterling Order Management solution enables you to easily exceed your customers’ expectations. The system consists of advanced mechanisms to seamlessly bring your entire compliance network together in one place.
From organizing multi-channel orders to organizing inventory and improving visibility into deliverables, the IBM OMS is your one-stop solution. And what is more? The solution works well for B2B and B2C companies, across all industries, with additional plugins and custom features.
- Multi-channel order aggregation
- Inventory tracking and management
- Customizable workspace organization for different network locations
- Being able to change the fulfillment choices for each purchase
- Personalized and proactive alerts
- Performance monitoring of all fulfillment channels to prevent stock-outs
- It offers flexibility and customization to suit your individual business goals.
- It allows you to take immediate action in real-time, such as adjusting shipping capabilities.
- Its smart tools let you view, order and fulfill anywhere based on your centrally managed real-time inventory levels.
- It offers reverse logistics for inventory tracking and management of repairs and returns.
SkuNexus is a fantastic choice if you’re seeking a dependable all-in-one order management program. Whether it’s managing multiple locations or in-store fulfillment, the system provides unmatched efficiency in everything related to your company’s order operations.
The OMS system is flexible to accommodate your unique business requirements. It is created so that you have total control over your workflows. The best part is that SkuNexus gives you full access to your platform’s source code, allowing for end-to-end customization. You can change anything and everything, be it the user interface of the software or the designs of your shipping labels.
- Automation of the order management process
- Inventory synchronization, across channels, in real-time
- Automation and better management of order fulfillment between suppliers and locations
- Smart warehouse management tools, such as batch shipment and barcode scanners
- Management of multiple suppliers in a single platform
- Shipping pricing decisions, comparisons, and shipping management
- Integrations with other systems, including ERP, accounting, e-commerce, and carriers
- It gives you full control over the management and operations of your orders.
- Improves overall efficiency through its centralization and automated processes.
- It helps to fulfill the orders in the minimum term.
- It saves you time through its hassle-free integrations.
- As your company grows, scaling will be simple.
7. TrueCommerce Nexternal
With TrueCommerce Nexternal, managing your business orders from a variety of channels becomes easy. It is a comprehensive business solution that gives you everything from a CRM system to marketing tools in a single platform.
The software is also quite simple to organize both your inventory and product listings with just a few clicks. And since it’s a web-based order management system, you can return to it at any time, regardless of where you are.
- Omnichannel order management, including fax, mail, and phone orders
- Track Previously Shipped Orders
- Order labeling for processing and special reports
- Marketing tools for the creation, execution and monitoring of campaigns.
- Generation of sales reports.
- Generation of invoices
- credit processing
- Shipping label printing.
- Access permissions for different user roles
- Streamlines your order processing capabilities.
- It saves you time with its complete control panel.
- It allows you to manage your marketing and CRM activities from one place.
- Take the hassle out of creating invoices and processing payments.
- It provides actionable insights to make better business decisions.
Ecomdash e-commerce order management software significantly speeds up your e-commerce shipping process. One of the easiest to use OMS, this solution not only addresses order processing, but the entire order fulfillment lifecycle.
Regardless of whether your company is located on Shopify, eBay, or Amazon, this solution enables you to combine all of your sales channels into one area. It also takes care of maintaining the correct amounts of product throughout the day. In addition, it facilitates vital bulk actions such as assigning orders and printing shipping labels.
- Order management from multiple channels
- Warehouse order fulfillment with express routing
- Hassle-free shipping process
- Automatic division of orders based on your priorities
- Automated Drop Shipping
- Third-Party Integrations
- Reporting tools
- Organize all your orders from different addresses on a single platform, saving you a lot of time and resources.
- It provides any order information you need in a matter of seconds at any time through its centralized storage.
- Speeds up order fulfillment, greatly improving the customer experience.
- Integrates with other systems, such as accounting and e-commerce software, to streamline business operations.
9. Acumatica Cloud ERP
Acumatica Cloud ERP’s integrated order management software frees you from tedious and time-consuming conventional paperwork. Not only does it streamline your orders, but it also increases visibility across the entire order lifecycle.
An excellent option for service provider companies, this OMS takes care of both your purchase and sales orders. It also allows you to easily create sales quotes. Other than that, it allows you to define your own rules when it comes to managing credit limits, returns, and drop shipping.
- Sales order management with price tracking, inventory control, shipment creation and more
- Integrated workflow
- Automatic credit limit check
- Integration with purchase orders.
- Vendor Offers
- Automated requisition process, including order collection, purchase order issuance, and quote approval
- CRM integration
- Automatic audit trail for all transactions
- Receipts and returns of goods out of stock
- Saves you time through automation.
- Simplify discounts and pricing.
- Reduces the duration of order processing.
- You can control costs with the real-time information it gives you.
10. ShipStation Order Management Software
eCommerce order management becomes easy yet efficient with ShipStation’s order management system. It is packaged in multiple ways to organize all your online orders so you never miss any opportunity for growth.
What is amazing about the ShipStation OMS is its level of automation of many tasks related to the order fulfillment process. Furthermore, the system is capable of combining, filtering, and splitting your orders. Flawless. Since it brings together possibly everything important regarding your business orders in one place, you can say goodbye to all your stress.
- Possibility of combining several orders for the same location
- Splitting orders containing items from different locations into multiple shipments
- Order filtering based on criteria, such as stores and destinations, to view and prioritize orders
- Pre-built order alerts
- Order labels with color-coded labels
- Order Editing Capabilities
- Reporting functions for products, orders, and shipments.
- It makes your scattered order management process centralized, which makes the operation easier.
- Speeds up order fulfillment time.
- It offers accurate information so you can make informed business decisions.
In conclusion, examining the top 10 order management systems offers insightful information about how corporate processes are quickly changing. The way businesses manage their orders has been changed by these technologies, which have streamlined procedures, increased productivity, and enhanced customer happiness.
Whether you run a small business or a huge corporation, investing in a dependable order management system may have a big impact on your operations and help you succeed in the long run. There is a system to fit any business’s particular needs, from the comprehensive capabilities given by systems like Orderhive and TradeGecko to the scalability and customization choices provided by Fishbowl and Zoho Inventory.
Additionally, order management is now easier to use and more adaptable than ever thanks to the development of cloud-based solutions like Skubana and Orderbot. To stay ahead of the competition as technology develops, it is crucial to keep up with the most recent order management systems. Businesses may streamline their operations, spur development, and establish a smooth end-to-end order management experience by adopting these cutting-edge technologies.
Glad you are reading this. I’m Yokesh Shankar, the COO at Sparkout Tech, one of the primary founders of a highly creative space. I’m more associated with digital transformation solutions for global issues. Nurturing in Fintech, Supply chain, AR VR solutions, Real estate, and other sectors vitalizing new-age technology, I see this space as a forum to share and seek information. Writing and reading give me more clarity about what I need.